Children and Guests in Studio
For safety purposes and comfortability of our other clients, children are not permitted in studio. Also, please do not bring additional guests to accompany your appointment; only one guest is permitted within our studio at a time.
Product Return Policies
As an authorized retailer of the professional brands we carry, all product sales, both in studio and online are FINAL.
For more information on this policy regarding your safety and product diversion, you may reach us at 480.518.5463.
Our team has undergone immense training to ensure we are introducing the correct products to our clients at the appropriate times.
Furthermore, our clients will never feel pressured to purchase an abundant amount of products at once in order for us to ensure the skin is favorably responding.
As a small business, we cannot sustainably operate like a Nordstom's :) - all product sales are final.
Damaged or defected products may be returned for a refund or replacement if we are notified immediately and the item is sent back within 3 days.
Service Cancellation and Rescheduling Policies
SkinFIT Aesthetics requires a minimum 36 hour notice when cancelling your appointment to avoid a $100 fee.
We are a wait list clientele practice, and because your treatment time is reserved just for you, we appreciate you cancelling or rescheduling your designated appointment time as far in advance as possible.
We are aware that schedules can become busy, and we fully understand if our policies are not a good fit for you, and that another business may better accommodate your needs.
Day of Service Cancellations/Reschedules and "No Shows" will be charged the full amount of the intended service.
In addition, more than 2 consecutive cancellations by a new or existing client (regardless of time frame), will require an added $100 non-refundable deposit to secure your newly rescheduled appointment. This appointment may not be rescheduled until this deposit has been paid.
This deposit may be redeemed towards the next rescheduled service date and time only!
If you are going to be more than 15 minutes late to your service, your service will need to be rescheduled as considered a day of cancellation.
To respect the time of our clients and skin care practitioners, appointment times begin promptly at your designated treatment time and to be completed within that time frame.
Our clients have always been appreciative to begin their facial treatments on time, and we strictly adhere to the above policies to be respectful of everyone's time and schedule.
New clients are required to confirm their initial appointment at least 72 hours in advance. Failure to do so will result in that service being cancelled.