Your satisfaction is important to us. If you find that you need to return a skin care product, please contact us at 480-518-5463 within 7 days of your delivery or in studio purchase.
If there are any products you purchased that you are simply not loving, we would be happy to replace that product within 7 days of its delivery and once the product has been sent back to us.
Damaged or defected products may be returned for a refund or replacement if we are notified immediately and the item is sent back within 7 days.
Please note: SkinFIT Aesthetics is not responsible for lost returns sent by mail.
Service Cancellation and Rescheduling Policies:
SkinFIT Aesthetics requires a minimum 24 hour notice when cancelling your appointment.
We are a wait list clientele practice, and because your treatment time is reserved just for you, we appreciate you cancelling or rescheduling your designated appointment time as far in advance as possible.
Last Minute Cancellations/Reschedules (within 6 hours of your treatment) and "No Shows" will be charged a $50 fee to be due prior to the scheduling of your next appointment.
To respect the time of our clients and skin care practitioners, appointment times begin promptly at your designated treatment time and to be completed within that time frame.
If you are going to be more than 15 minutes late to your service, your service will need to be rescheduled.
Our clients have always been appreciative to begin their facial treatments on time, and we strictly adhere to the above policies to be respectful of everyone's time and schedule.